Gift Certificates may be applied toward the purchase of any items on mypethaven.com except for the purchase of another Gift Certificate. The value of the Gift Certificate is applied to the total purchase, including shipping and tax. Gift Certificates cannot be redeemed for cash. Gift Certificates may be applied only toward online purchases. The recipient must retain the Gift Certificate ID for future use, if an unused balance remains. My Pet Haven is not responsible for Gift Certificates undeliverable, delayed or not received as a result of inaccurate information, including email address. GIFT CERTIFICATES ARE NOT REPLACEABLE IF LOST, STOLEN, OR DESTROYED. Gift Certificates and unused portions of Gift Certificates expire one year from the date of issue.